KENOCHA (hereinafter referred to as "our company") asks users to provide a minimum amount of personal information so that users can use it with peace of mind.
We take the utmost care in protecting the personal information you provide.
We have established a personal information protection policy as follows, and all employees will work to protect personal information.
Definition of personal information
"Personal information" is information about a living individual that can identify a specific individual by name, address, etc. contained in the information, and can be easily compared with other information. It means something that can identify a specific individual.
Collection of personal information
In order to provide our customers with functions and services, we may collect the following personal information to the extent necessary. Collection will be done by lawful and fair means after specifying the purpose of use.
■ Name ■ Address ■ Telephone number ■ Email address ■ Password ■ Delivery information ■ Transaction history and content with our company ■ Inquiry history and content to our company ■ Posting history and content of questionnaires and reviews ■ Workshop and event participation history ■ Information related to the operation when accessing the Company's website and the terminal used by the customer ■ Information such as the customer's action history on the Company's website and other websites obtained using cookies ■ Information to providers regarding employment applications Communication, provision of information, management of recruitment information Employment, labor, retirement and other employment management of our employees ■ Information necessary for inter-company transactions
Purpose of use of personal information
We will use your personal information within the following scope.
■ To receive and ship products, settle payments, and respond to various inquiries. ■ For personal authentication. ■ To manage member registration and change of member information for using member functions. ■ Regarding membership programs, products, and services. For the planning and operation management of campaigns, events, and questionnaires ■To notify winners of various campaigns and to send prizes, survey samples, etc. ■To provide updated information, new product information, campaign information, questionnaires, etc. regarding products, services, events, etc. To provide guidance (mail magazines, direct mail, etc.)
■ To distribute advertisements related to products and services that match customer hobbies and preferences by analyzing attribute information and behavior history, etc. ■ Surveys for the purpose of developing products and services, improving quality, and enhancing customer convenience , to analyze and create statistical data; ■To respond to customer opinions, requests, inquiries, etc.; and for other communications; for management, etc.
If you would like to correct or delete the personal information entrusted to us by you, please contact us using the contact details below.
In addition, if you have registered as a user, you can correct your address and other shipping information from My Page on this site. from within).
Management of personal information
We will strive to keep your personal information accurate and up-to-date, and will take necessary and appropriate security control measures to protect it from unauthorized access, falsification, leakage, loss and damage.
We take rational, organizational, physical, human, and technical measures for the safety management of personal information entrusted to us by our customers. We will strive to prevent dangers such as intrusion, loss, falsification, and leakage of personal information.
Provision of personal information to third parties
We will not disclose or provide your personal information to any third party (excluding the recipient in the case of the following paragraph) without your consent, except in the following cases.
Provision and supervision of consignment/joint use
We may provide your personal information to a specific person in the following cases.
■When personal information is provided as a result of entrusting all or part of the handling of personal information to the extent necessary to achieve the purpose of use specified and announced to the customer in advance ■Business due to merger or other reasons When personal information is provided with the succession of ■ When shared use with a specific person. However, in this case, we will not be responsible for the fact that personal information will be provided to a specific person, the items of personal information that will be used jointly, the scope of those who will jointly use it, the purpose of use of those who will use it, and the management of personal information. We will notify the customer in advance of the name of the person who owns it, or put it in a state where the customer can easily know it.
In addition, we will outsource all or part of the handling of personal information within the scope of the purpose of use in service provision operations such as sales of various products and services, product delivery, response to inquiries, and marketing operations such as advertisement distribution.
In that case, based on our regulations, we will only outsource to contractors who meet the conditions, and we will conduct necessary and appropriate supervision.
Disclosure, Correction, Suspension of Use, etc. of Personal Information
We will respond to requests for notification of the purpose of use of personal information, disclosure, correction, addition or deletion of content, suspension of use, etc. (hereinafter referred to as "disclosure, etc.") from the customer himself/herself.
If you wish to request disclosure, etc., please contact us using the inquiry form below. After receiving your request at the counter, we will separately provide you with the “Personal Information Disclosure Request Form” prescribed by our company and the documents necessary for identity verification.
*The member information registered for each service can be checked by the customer by logging in to the service, and some can be changed.
＜KENOCHA Personal Information Inquiries＞
Please fill in the necessary items on the disclosure request form sent by our company, enclose your identity verification documents, and mail it to the following address. Please note that you will be responsible for the cost of sending the documents.
5-2-28 Kitakagaya, Suminoe Ward, Osaka City, Osaka Prefecture Chidori Bunka 102
KENOCHA Personal Information Inquiry Desk
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(Shopify Japan Inc.)
About using SSL
We use SSL (Secure Sockets Layer) technology to ensure security when entering your personal information on our website in order to prevent the information you enter from being intercepted, obstructed, or falsified. .
* SSL is a function that encrypts information to prevent eavesdropping and data falsification. By using SSL, information can be transmitted more safely.
Information on businesses handling personal information
5-2-28 Kitakagaya, Suminoe Ward, Osaka City, Osaka Prefecture Chidori Culture 102 KENOCHA
Representative Yasutaka Kaneda