Notation based on the Act on Specified Commercial Transactions
General Manager <br/>Yasutaka Kaneda
Address <br/>5-2-28 Kitakagaya, Suminoe Ward, Osaka City
Necessary charges other than product price
The shipping fee, cash on delivery fee, or various settlement fees will be borne by the purchaser.
・Credit card payment (VISA / MASTER / AMERICAN EXPRESS)
・Shop Pay, Apple Pay, Google Pay, Paypal
Please contact your company directly.
Depending on the product, the number of stocks is limited. Please check the product page for stock.
Product delivery time
Basically, it will be delivered in 5-7 business days after ordering, excluding weekends and holidays.
*Delays may occur due to weather, traffic conditions, and delivery company circumstances. Thank you for your understanding.
Order cancellations can be accepted if you contact us by noon the day after the order date.
In addition, unless the product is defective, basically we cannot accept returns.
Although we pay close attention to the details before shipping, the product is prone to dents and cracks during delivery. We do not accept returns or exchanges for dents, cracks, or peeling off the outer box seal. In addition, due to the nature of food, we do not accept returns or exchanges due to customer's convenience. Thank you for your understanding.
If the delivered product is defective, or if you receive a different product, we will exchange it as soon as possible. Please fill out the following and contact us at (firstname.lastname@example.org) within one week of receipt.
"Order number, name, address, product name, reason for exchange (product photo)"
In addition, if there is no stock that can be exchanged, we will respond with a refund. We cannot accept returns other than the method specified by us.
We will pay for the items that we have contacted and confirmed.